Privacy Statement

LATICRETE Australia Pty Ltd. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the LATICRETE Australia Pty Ltd. Website and governs data collection and usage. By using the  LATICRETE Australia Pty Ltd. website, you consent to the data practices described in this statement.

HOW AND WHY WE COLLECT INFORMATION

In the course of providing our products and services, we collect personal information in a variety of ways. For example, we collect information when you:

  • Ask to be placed on one of our mailing lists
  • Apply for a job with us
  • Make an enquiry about our services
  • Visit our website
  • Become a client or debtor of  LATICRETE Australia Pty Ltd.
  • Supply goods or services to us

INFORMATION PROVIDED BY YOU

You provide most of the personal information directly to us and for a specific purpose. For example, when you request to be placed on a mailing list or make an enquiry about our services, we collect your contact details so that we can provide you with the information, technical service or advice you need.

INFORMATION PROVIDED BY THIRD PARTIES

We sometimes collect personal information from our staff or other third parties about potential clients or suppliers. This information may be used to ask you if you wish to be placed on one of our mailing lists.

INFORMATION PROVIDED BY "COOKIES" TECHNOLOGY

When you visit our website, “cookies” technology allows us to identify your movements around our site. This information provides us with constructive feedback about our site so that we can identify the most effective areas and improve the less popular ones.

Cookies cannot determine the identity of individual users. It is a feature of your Internet browser which you can disable at any time. The only personal information a cookie can contain is information you supply yourself.

SENSITIVE INFORMATION

We do not collect sensitive information such as your race, religion or beliefs without your explicit consent.

HOW WE USE THE INFORMATION WE COLLECT

We use personal information primarily for the purpose for which it was collected. Because most of our information is collected from you directly, you will normally be aware of the purpose of the collection.

USE OF THE INFORMATION FOR A SECONDARY PURPOSE

We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

  • Where you have consented
  • Where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way
  • Where we are permitted or required by law, or it is in the interests of public safety to do so

We may also use your contact details to send you bulletins and information about similar services that we provide. You are always provided with the opportunity to notify us that you do not wish to receive this material.

DISCLOSURE OF THE INFORMATION WE COLLECT

We will not disclose information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you.

HOW WE PROTECT OURINFORMATION COLLECTION

LATICRETE Australia Pty Ltd. secures your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

YOUR ABILITY TO ACCESS AND CORRECT INFORMATION

We will take all reasonable steps to ensure that your personal information which we collect, use or disclose is accurate, complete and up-to-date.

If you wish to access the information we hold about you, you are welcome to contact us and we will respond to your request within 45 days.

CORRECTING INFORMATION

You can also request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold is accurate, complete and up-to-date.

UPDATING OUR PRIVACY STATEMENT

LATICRETE Australia Pty Ltd. will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of howLATICRETE Australia Pty Ltd. is protecting your information.

CONTACTING US

LATICRETE Australia Pty Ltd. welcomes your comments regarding this Statement of Privacy. If you believe that LATICRETE Australia Pty Ltd. has not adhered to this Statement, please contact LATICRETE Australia Pty Ltd. at marketing@laticrete.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

DOCUMENT CONTROL

Version 1.0 dated October 10 2011.

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